Terms and Conditions
This contract is between 3D/4D Special Delivery and you, the customer and shall be governed by the following terms and conditions of sale none of which affect your statutory rights:
Our service:
We provide non-diagnostic ultrasound scans for pregnant women. All our scans are completed by trained and registered sonographers. The primary purpose of the scan is to check the well-being of the fetus, and to capture 2D, 3D and 4D, HD images. Your scan will check the size of your baby, check for multiple fetuses, show the position of the fetus and the placenta. If your Sonographer believes that there is any area of your baby’s development that needs to be brought to your attention, they will discuss their findings openly with you. In these circumstances, we will refer you to your NHS care provider for a diagnostic investigation. We will, with your permission, send a copy of the Referral Report to your NHS care provider. It is your responsibility to ensure that you then consult with your NHS care provider. All our first-line ultrasound scan services are optional, and you will be provided with either a No-Further-Action or Medical Follow-Up recommendation result on the day.
Medical History:
You understand and accept that we do not have access to your full medical history and therefore cannot provide medical advice relating to any diagnosis or advise you on any diagnostic results not completed by Us. You understand that the Report completed is a diagnostic overview of your pregnancy and can be completed at a gestation different to your NHS routine screening scans. The detection rate of abnormalities may vary depending on your gestation at the time of your scan. Similar and additional antenatal services are available free of charge from the NHS. We strongly recommend that you access all antenatal services made available to you by the NHS. You also understand that one ultrasound scan is not suitable to be considered as the sole diagnostic assessment of your pregnancy and is not exhaustive to all genetic scenarios. Not all abnormalities are screened for or detectable using ultrasound; a copy of our fetal abnormality policy is available on request in each clinic.
How the scan is performed:
Most of our scans are completed abominably, using a range of 2D and 4D probes. You will be asked to expose your abdomen. Please attend in clothing that will make this easy. In some cases, during early pregnancy, we may offer you a vaginal scan. The Sonographer will explain the process to you in full before carrying out this examination. This will only be carried out with your consent and you always have the right to refuse this service or to ask the Sonographer to stop.
Photography & recording:
Personal photography may be permitted in our clinic at our sole discretion.
Age: You must be 18 years old or over or bring a family member who is 18 years or older to access our services.
Age. You must be an adult (18 years old or over); if you are a child (<18 years old), a responsible adult must accompany you to your appointment. A responsible adult is defined as a person who is of or over the age of 18 years and is your parent, step-parent, legal guardian, grandparent or a person who is acting in place of your parent and who could reasonably be expected to exercise responsible supervision of you. A child is anyone who has not reached the age of 18 years. We cannot scan anyone under the age of 16.
Payments:
Our prices will be set out in our price list. We accept payment by the way of cash, debit or credit cards. How we accept your order: Our acceptance of your order will take place when you make a payment of the non-refundable deposit of $5.00. If we are unable to accept your order, we will inform you of this in writing and we will not charge you. This might be because of unexpected limits on our resources which we could not reasonably plan.
Cancellation:
You can always end the contract for the supply of services before you have received the services, but you will lose your non-refundable, $20.00 deposit. If you wish to make a change to the services or products you have ordered, please contact us. We will let you know whether the change is possible. You must give us 48 hour notice if you wish to change the date or time of your scan. Failure to do so will result in forfeiture of your non-refundable, $20.00 deposit.
Canceled Services by us:
Delays outside our control: If we have to delay or amend the date or time of your appointment due to an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. This may be as a result of any technical issues, changes in law or regulatory requirements. Provided we do this we will not be liable for delays caused by the event. If there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services you have paid for but not received.
Images:
What you will receive following the scan: You will receive printed and digital images and video of your scan, depending on the scanning package you have purchased. We retain copyright of any images that we take but will only use these images for promotional purposes with your permission. What we cannot guarantee: We undertake to provide you with the best images possible, but you understand that your baby’s position during the scan is outside our control. We will use reasonable efforts to ensure that your appointment will run on time. In relation to gender scans, we cannot guarantee the accuracy of the gender identification. We will undertake to do our best to identify the sex of your baby. We accept no liability for any incorrect indication of your baby’s sex.
Liability:
We shall not be responsible or liable for any injury, loss or damage to personal belongings whilst you are in our premises. We are only liable for our failure to comply with these Conditions and accept responsibility for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable or not caused by us breaking the contract. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew that it might happen, for example, if you discussed it with us during the consultation. We are not liable for any business losses as we only provide the services for domestic and private use. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Data Usage:
We will use the personal information you provide to us to supply the services to you, process payment for the services and for the purpose of identification within this organization and it will not be disclosed to any external sources without your express written consent. We will only give your personal information to third parties where we are required to do so by law. We will retain copies of your scan for 8 years in order to rectify any issues you may have following the scan, or assist with any issues you might have beyond your pregnancy. You have the right to ask us to destroy all data we hold for you at any time.